Consumer Protection

Ask them if they are licensed to do business in Arizona, it is required?

Find out:
Office Of The Secretary of State. 602-542-4285 www.azsos.gov
(go to Trade Names and Trademarks click search Registered Names on Registered name type in any part of the company’s name in the box)

Ask how many years they have been in business?

Better Business Bureau 602-264-1721 www.bbb.org
Arizona Corp. Commission 602-542-3026 www.starpas.azcc.gov
orOffice Of The Secretary of State.602-542-4285 www.azsos.gov

Ask for their business address? So many fly by nights work out of their garage

Better Business Bureau 602-264-1721 www.bbb.org
Arizona Corp. Commission 602-542-3026 www.starpas.azcc.gov
orOffice Of The Secretary of State.602-542-4285 www.azsos.gov

Ask the selling company if they are "the installer" if so a Registrar of Contractors License is required

If not get the Company and Persons's name & number. Call them to verify they do installs for that Company.
They must be licensed if the complete project (system & install) is over $1000.00 a license is required.

Find out:
Arizona Registrar of Contractors 602-542-1525 or www.azroc.gov

Ask if system is certified, there are separate certification agencies for systems

Here are a list of authorized certifying agencies for water/plumbing /electrical
Water Quality Association
They are authorized to certify NSF/ANSI & Gold Seal. They certify Softener system & Filtration.
**WQA charges for testing if you pass you get certified for free.**
Find certification at: 630-505-0160 www.wqa.org

NSF They are authorized to certify NSF/ANSI They certify Softener system & Filtration.
Find certification at: 800-673-6275 www.nsf.org

If they don't use Salt or Potassium Chloride (Softener) Ask if they de-scale (clean out the build-up) in your plumbing, if so ask if it is a certified technology?

IAPMO certifies Plumbing Equipment & Writes Plumbing codes. IAPMO is only certifying organization that has a test protocol for certifying de-scalers. **IAPMO charges for testing if you pass you get certified for free.** Find certification at: 877-487-2627 www.pld.iapmo.org/ Web directions: Go to Product Listing Directory click on Listee Name & Any Keywords. Put in Company name.Since we manufacture our systems, we are required to have electrical safety certification. CSA are authorized certification agencies for electrical safety. **CSA & TUV charge for testing if you pass you get certified for free.** Find certification at: CSA 866-797-4272 www.csagroup.org